People think **AGE** is flawless, and that’s what this American Gold Exchange review aims to explore.
This guide will go over all of the company’s services, along with any issues you may need to know.
You will learn the ins and outs of the company along with the major policies and details they tend to keep hidden.
The guide will also look at the products and their customer service to help you decide if the company is worth taking the time out to do business with them.
Table of Contents
- 1 About American Gold Exchange
- 2 Pros And Cons Of American Gold Exchange
- 3 American Gold Exchange Products & Services
- 4 How To Purchase Precious Metals
- 5 How To Sell Your Precious Metals
- 6 Can You Open A Precious Metals IRA?
- 7 Shipping Policy
- 8 Return Policy
- 9 American Gold Exchange Reviews, Ratings & Complaints
- 10 Frequently Asked Questions
- 11 Conclusion
About American Gold Exchange
Established in 1998, the American Gold Exchange is a prominent player in the national precious metals and rare coin industry and mainly specializes in dealer-to-dealer trading and direct sales to the public.
AGE also boasts an extensive supplier network in the United States and Europe, which allows them to consistently offer a vast inventory of high-quality gold and other precious metals available in coins, bars, and various forms, all at remarkably competitive prices.
Why Should You Invest With AGE?
While many people tend to side with AGE, it is okay to be skeptical. This section will take a quick look into why the company has been able to garner so much success during its run time:
1. Value Centric Approach
AGE provides the best value and service in precious metals, and its commitment to customer service is second to none. The company has been endorsed by notable financial and investment community figures who commend them for their services.
2. Quality Services, Bullion & Advice
The company offers the best coins. AGE is also known for its low prices and highly trained account managers who provide expert advice and help customers stay ahead of market trends.
Pros And Cons Of American Gold Exchange
You have likely heard a lot about the company, and most of it should be positive. Here are all the best and worst parts of the company together for your convenience:
Pros:
- A solid variety of precious metals
- Amazing ratings and reviews
- Multiple IRA custodians
Cons:
- The website is a bit messy
- Free shipping on orders starting from $999
- Credit card limit of $15,000
American Gold Exchange Products & Services
This section will go over the company’s various products and services so that you know exactly what they provide and whether or not you should invest with AGE.
Types Of Products
AGE sells products made of gold, silver, platinum, and palladium. Here are some of them:
- Gold: They have old US gold coins like the $20 Liberty Double Eagle, $20 Saint-Gaudens Double Eagle, and $10 Liberty Eagle. They also sell some gold coins from other countries.
- Silver: They sell silver coins from different countries like the US, Australia, Canada, and more. They also sell silver bars and coins made by different manufacturers in different sizes.
- Platinum And Palladium: AGE offers coins like US Platinum and Palladium Eagles and Platinum Maple Leaf coins from Canada. They also sell 1 oz platinum and palladium bars made by Valcambi.
Buying & Selling Precious Metals
This is the standard precious metal service that most companies employ. You are provided the ability to purchase any assortment of precious metals from the company’s wares. You can also opt to sell your precious metals if you want to sell.
IRAs & Services
American Gold Exchange offers a variety of IRA-eligible precious metal bullion. On top of this, they provide you with solid knowledge and help to get you a new IRA account and have it up and running. They are partnered with various custodians to give you all choices when setting up your IRA.
How To Purchase Precious Metals
Buying coins and bullion from American Gold Exchange can be done in 2 different ways, and regardless of whether you prefer online orders or telephone transactions, you have multiple payment options for your convenience, and it is your choice on which one you want to choose.
For online orders, you must simply log into their website. Here, you will be given the option to purchase all sorts of precious metals. Once you select some, go to the purchase page and await further instructions. Soon, you should have your selected bullion shipped to you.
Here are a few things to keep in mind:
- Online orders have a $50,000 limit per order cycle.
- Orders over $50,000 must be placed by telephone.
- Full Payment by Credit Card is Up to $15,000 with a 4% processing fee
- Full Payment by Cryptocurrency is Up to $50,000 and has a 2% processing fee
- A 5% Deposit by Credit Card can go up to $50,000, and the balance must be remitted within 48 hours; otherwise the order is cancelled.
For telephone orders, you need to just call up the company. A company representative will connect with you and guide you throughout the whole process. This is both when it comes to selecting your precious metals and the entire payment process.
Zelle payments are accepted for this process, and the limits may vary by bank, so make sure you have that noted down prior to committing to a phone order.
How To Sell Your Precious Metals
Selling your coin collection or precious metals portfolio to the American Gold Exchange is a bit tricky as you need to provide a lot of information, and this may be tough for beginners, but do not worry, as this section streamlines the entire process to help you sell your bullion:
Step 1: Contact The Company’s Representative
Reach out to AGE and their representative via an email provided on their website. Once you have decided which coins or bullion items you want to sell, you have to list them and provide a heap of information, all of which, along with the requirements, are available on their website for your convenience.
Step 2: Receive A Value Estimate For Your Precious Metal Bullion
After receiving your descriptions, the company will provide you with a free value estimate for your coins and bullion to the best of their ability. This is only an estimation, and based on it, you can choose to send in your metals.
Step 3: Sending Your Bullion To The Company
Once all the necessary paperwork is done and the deal is set, you will be asked to send your coins to AGE’s offices for examination and a precise valuation. Do not send your bullion to AGE without any prior authorization.
Once they receive your metals, they will provide you with a solid value for your bullion, and if you agree to that, they will carry out the payment process.
Can You Open A Precious Metals IRA?
Getting started with an IRA account is a very troublesome thing if you do not know what you are doing, and this is precisely why the people at the American Gold Exchange aim to help you set one up.
While the company itself is not a custodian, they are partnered with various registered IRA custodians to give you various choices on where to set up your account.
How To Get Started With AGE
Investing in precious metals through a self-directed IRA with American Gold Exchange is overall a very straightforward and secure process, and this is mostly due to AGE and its wealth of experience, which guides customers through the following simple steps:
Step 1: Open An Account With An Available IRA Custodian
Here, you have to choose a reliable custodian to open a self-directed IRA account for the safekeeping of your physical precious metals. This must be done in compliance with IRS regulations during buying or selling transactions.
Step 2: Allocate Funds To Your New IRA Account
The next step is to add funds to your IRA, and this involves rolling over money from an existing qualified account or contributing new funds. Do note that this has to be within IRS annual contribution guidelines.
Funding the IRA with precious metals already owned or received as gifts is not permitted by the IRS, and only metals purchased with funds from the precious metals IRA through the custodian are acceptable.
Step 3: Buy Allowable Precious Metals For Your IRA
With funds in the new IRA account, it is now time to make purchases, and for this, you can contact AGE for assistance.
Once you have a selection and its price is locked in, the custodian pays AGE from the account, and the purchased bullion is then shipped to the custodian. Throughout this, the customers retain control throughout the process.
IRA Allowable Precious Metals
You cannot just add any precious metal to an IRA. Instead, you have to look for IRA-eligible bullion, which is mandated by the IRS.
This can be a bit tough, but the American Gold Exchange simplifies the process and provides you with a ton of various precious metals and bullion that you can store in your IRA accounts.
This section will list out just some of the IRA-eligible bullion that you can buy:
Gold
- American Gold Eagles
- Austrian Gold Philharmonics
- PAMP Suisse 1 oz Gold Bars
Silver
- American Silver Eagles
- RCM 100 oz Silver Bars
- Canadian Silver Maple Leafs
Platinum
- American Platinum Eagles
- Canadian Platinum Maple Leafs
- Valcambi Suisse 1 oz Platinum Bars
Palladium
- American Palladium Eagles
- Canadian Palladium Maple Leafs
Shipping Policy
Upon receiving payment in full for your order, American Gold Exchange processes the payment promptly in order to ensure a smooth transition to the shipping phase, and this shipping schedule will change according to the payment method.
Bank Wire payments will ship in 2 to 3 business days, but when it comes to money orders, personal checks, or cashier’s checks, your products may be shipped in up to 7 business days.
American Gold Exchange also observes a seven-day holding period for checks before shipping, and this is due to the communication delay in the banking system, which, despite most checks, clears within 2 to 3 business days. In case of a failed check, this process may take up to 7 business days.
USPS Registered Mail is used for orders of $5,000 or more and has a typical delivery time of 5 to 7 business days, but on the other hand, their priority mail takes orders under $5,000 only and has a delivery time of 3 business days and finally, FedEx Express Saver takes orders of any size and has a delivery time of 3 business days but has no delivery done to PO Boxes.
Return Policy
The return policy at American Gold Exchange involves a 14-day return privilege for a full refund, but do note that this excludes shipping.
As a customer, this privilege is automatically waived for orders paid 14 days or more after the initial order date, and this is only for certain coins and bullion.
For more exclusive coins, the policy offers a 14-day replacement privilege as due to the direct fluctuation of prices, refunds are not provided, and when it comes to modern bullion coins, you will not be eligible for either a return or replacement.
If you plan on initiating a return, you should call the company to notify them as soon as possible. The return package you will send has to be in the same condition as received. The return package must be postmarked no later than 14 days after you receive the coins.
You are encouraged to reach out to the company if you have any questions or want to know which policy applies to which coin and bullion.
American Gold Exchange Reviews, Ratings & Complaints
If you go ahead and visit BBB’s website on American Gold Exchange, you will see a full 5-star rating, but this is only from one customer.
You will also see an A+ rating and that their accreditation has been since 2009, which goes to show their experience.
Things have the same appearance on other websites like Trustpilot, where roughly 95% of all customers give them a full 5-star rating.
While there are a few negative reviews, most of the 2900 clients who opted to review the company did so with high praise for it.
Yelp shows a bit of mixed feedback, with two people calling the company a scam, but the management has been quick to say that they are talking about the wrong company and that these clients have never worked with the company.
Frequently Asked Questions
Q1: Does AGE Have Any Pending Lawsuits?
There have been no known or pending lawsuits that the American Gold Exchange has been a part of, at least at the time of writing this guide.
Q2: Is AGE A Scam Company?
With the positive reviews and BBB accreditation, it is easy to say that the company is legit, and there should be no question about that.
Q3: Who Owns AGE?
Dana S Samuelson is the president of the American Gold Exchange, and he is a distinguished professional numismatist with a career spanning over four decades.
Conclusion
American Gold Exchange is a solid company that has helped a lot of different people when it comes to precious metals and investments.
This AGE review should help you see that more clearly and the smaller issues that some people may have against the company.
Overall, the legitimacy of the company is unparalleled, and its services are also just as unrivaled. As long as you take note of the smaller issues highlighted in this article, you should be able to breeze through your time with AGE.
PORS:
- Given an A+ rating by the BBB
- Reliable and trustworthy representatives
- Bonuses for new clients
- Setting up an account is efficient
- Account support and access via multiple devices
CONS:
- The minimum IRA investment is $25,000