Hero Bullion Review

Precious metals have intrinsic value because they’re useful for many things—from jewelry to industrial uses—and their value does not change with economic conditions.

In times of crisis, people often turn to precious metals as an investment option because they know their money will be safe there.

With the latest and greatest way to buy precious metals on the web, hundreds or even thousands of dealers claim to offer you everything you need. This might be true, but with an investment that could be huge, do you want to risk going for an unknown dealer?

That is where Hero Bullion steps in. This company has proven itself as one of the most reliable places to buy bullion online. After going through a lot of data, this article relating to Hero Bullion review is finally ready to be written.

This article will be an explanation of their services and will allow you to better understand why it is better than most precious metal buying services on the web.

If you are serious about investing, you should read this guide from start to end to get a proper answer.

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A Brief Overview Of Hero Bullion

Hero Bullion is a precious metal purchasing platform designed to keep the process simple and safe for people of all experiences in this industry.

Jake Haugen founded the company in 2019, who previously served as COO at Provident Metals for 10 years.

The team at Hero Bullion is comprised of experienced professionals with a combined experience of more than 60 years. They are here to ensure you are as educated as possible before making all buying decisions.

Moreover, Hero Bullion was founded to provide a safe environment where people can buy precious metals without worrying about scams or fraud. It’s a great option for veterans and beginners alike—and it doesn’t require any previous industry knowledge!

It has connections with the world’s top mints, such as the United States Mint and Asahi Refining. This allows them to offer you the best quality while keeping rates competitive.

Products Available At Hero Bullion

When it comes to buying precious metals, the two most common things that are available to buy are bars and coins. Hero Bullion has them too while offering other stuff made out of precious metals:

  • Gold Notes Based On Different States
  • Up To 1 kilo Silver Rounds
  • Silver Grains
  • Copper Rounds
  • Copper Pennies
  • Palladium Bars
  • Palladium Coins
  • Titanium Rounds
  • Titanium Bars

So, there is no lack of precious metals that can be bought from Hero Bullion.

Benefits Of Joining Hero Bullion

Although new to the market, Hero Bullion is not behind its competition. It has quickly established itself as a reliable place to buy gold and other precious metals by utilizing top-of-the-line features to ensure that its customers can have a seamless buying experience.

They have a strong customer base because of their unique products, competitive prices, and good services. They provide the best quality and services to their customers. Their customer service is excellent, and you can easily contact them for any queries or problems.

Furthermore, Hero Bullion provides a safe and secure transaction using SSL technology which means that all your personal information will be safe and secured while making transactions on their website.

You do not have to worry about anything because they will take care of everything related to your order.


When purchasing gold, it’s important to ensure you’re getting the best deal possible.

Luckily, Hero Bullion offers a 4% discount on using a check, e-check, or direct bank wire when you buy gold from them. This offer will result in a decent deduction and is something you will love.

Not only that, but the company also offers deals when buying in large quantities. If the amount is large, you can contact the company via email to get an even better deal.

All of this will ensure you get a competitive rate, so you won’t have to look at other precious metal dealers whenever you want to buy in the future.


Hero Bullion takes shipping your order very seriously. They utilize UPS and USPS to ensure you get your order safely and quickly.

They know that when it comes to shipping precious metals, you need a company that can be trusted.

In fact, they want you to feel confident when buying bullion from them, so they invest in top-notch shipping services to ensure it arrives safe and sound.

A flat $150 is charged by the company when shipping locally. This may seem steep, but it is worth it because extensive packaging might be required, depending on the weight or fragileness of the bullion.

There is no international delivery, meaning the company can only be used inside the USA. Hero Bullion also does not ship to Minnesota. So, if you are a resident of that state, you cannot order from the company.

When sending out your precious metal, you have nothing to worry about. Hero Bullion assures its users that the order will be shipped within three days. This number may increase when there is increased demand or during holidays.

The date of receiving depends on which state you are in. But your package should generally arrive within seven working days after placing the order.


When you’re a collector of precious metals, you know that every one of your bullion is valuable. You also know that keeping them safe and secure is important until they reach your doorstep.

You can rest assured that Hero Bullion will make sure your bullions are protected from theft and damage until they reach the safety of your home or office.

Moreover, you can feel confident knowing that if anything unfortunate occurs between the time they ship out your package and when it arrives at its destination, the insurance will help.

While the insurance covers theft and damage claims on all shipments insured through them, certain conditions must be met for the insurance company to pay out a claim:

  1. The package must not have been left unattended after delivery.
  2. The carrier was instructed to leave the package without taking a signature.
  3. If instructed by the customer to deliver the order to someone else or deliver it to a different address than what was provided.
  4. If the order is delivered to a carrier store or a mailbox, the insurance company will not step in to help claim the damages.

These are things to keep in mind when ordering from Hero Bullion. This may also apply to any other gold dealers that are based online.

The above-given points clarify that you were a major factor that led to the damage or theft of the bullion, even if you were not involved directly. Insurance can only help if you are not at fault.

So, the best way to move forward is to get your bullion shipped to a trusted location where you can collect it yourself.

Price Lock Guarantee

You’re In Control Of Your Investment With Hero Bullion!

In today’s world, it’s easy to feel like you have little control over what happens with your money.

But the team at Hero Bullion believes that you should always be able to trust the company you invest with—and that means sticking to their word.

That’s why they have created a price lock guarantee. When you place an order through them, they will honor the original price, even if it moves up after your order is placed.

You won’t have to worry about paying more than you have already committed. Many vendors do not offer this, which is a great addition to the company’s already brilliant service.

All of this is taken care of while not charging you any commission. So, the price you pay at checkout is the final one and you will not have to pay a single cent more. This free service allows buyers to make the best possible investments.


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Returns And Cancellations

If You’re Unsatisfied With Your Purchase, Hero Bullion Has Covered You!

They understand that sometimes things don’t work out the way you planned, and they want you to know they are here for you. You can return your order within 5 days of receiving it and receive a refund.

There is a $50 cancellation fee and a 10% restocking fee, but that’s nothing compared to what you’ll save by getting most of your money back. This is another fantastic addition, which makes Hero Bullion a great dealer to invest with.

To cancel your order with the company, they require you to call them. This process cannot be done online but will still be as seamless as possible.

So, even if you are unsure about ordering from the company, you can be at peace, considering that you will have plenty of time to think about it.

Disadvantages Of Buying From Hero Bullion

Although Hero Bullion is a fantastic company to deal with yet it is not perfect. It lacks in some regards, which potential investors should know about.

This section will examine the things that Hero Bullion still cannot do. They may implement them in the future but we are here to discuss the present.

1. Buy Backs

The first disadvantage of purchasing metals from Hero Bullion is that they don’t have the facility to buy back sold metals. So, if you wish to sell your metal, you will have to settle for other dealers.

The website states coming soon, but the time frame is not given, so there’s no specific date on when this will be implemented.

This is probably a good thing because it means they’re still working out the kinks and ensuring everything is going smoothly before fully implementing this feature.

2. Second Thoughts

If you confirm the price, then you will have to buy it. This is not good, as you might change your mind before the product is shipped.

It could be too expensive, or you may have found a better option, even if it is on the same website. If that is the case, then this would be a waste of time and money on your part.

You can only cancel your transaction by returning it within 5 business days. You cannot do anything else with the product. You will need to receive it and then call the helpline to initiate a return.

This can be frustrating if there are no other options available. Plus, this method also results in deductions. You will be charged $50 for cancellation and a 10% restocking charge, which cannot be waived.

Other Services Offered By Hero Bullion

Hero Bullion has a pretty interesting website. There is much to explore, and there are some things that investors will surely appreciate.

Live Spot Price Charts

They offer live spot price charts for popular precious metals like gold, silver, platinum, and palladium.

These charts show you the current value of major precious metals in real-time. You can also use these charts to compare the current price of your precious metals to their historical highs and lows.

There is an option to choose from monthly to yearly charts, so you can better understand the trends these metals follow. Although a chart like this is given for most metal websites, finding one that is intuitive to use is a refreshing and welcome change.

Prices On The Website

The prices of precious metals are always listed on the website, so you can see them before you buy.

Some precious metal websites don’t mention rates, and you have to ask for quotes. That’s a bit inconvenient, and the rates might have changed until they respond to your query.

That is not the case with Hero Bullion, which is another reason they can be considered over other gold dealers.

Frequently Asked Questions

Q1: How Old Is Hero Bullion?

Although the company itself is only a few years old, the founder of it has had a lot of experience in the precious metals category, 10 years to be exact.

This means that Hero Bullion was opened not by a juvenile but by an experienced professional dedicated to making investors’ metal buying experience worth remembering.

Q2: Does Hero Bullion Charge A Commission?

No, they do not charge anything separately. Although the company has not made it clear, it can be guessed that they do include their respective cuts in the prices mentioned on the website.

Whatever they may be, they still manage to offer competitive rates, which are all investors should be concerned about.

Q3: Is Hero Bullion Easy To Work With?

Yes, it is. It is in a small percentage of bullion dealers that deal in the true spot price. They also have excellent customer service, probably because it is new and not too crowded with queries and issues.

Regardless, the company and its website will provide investors with great experience working with them.


Hero Bullion is an excellent precious metal buying website. It’s easy to use, with a simple interface that makes it easy to navigate and purchase the metal of your choice.

The customer service is also incredibly responsive, which is a relief when making big purchases. After carefully analyzing Hero Bullion reviews and other aspects of this company, it can easily be concluded that it is a fantastic website to buy from.

They have proven themselves as a great alternative to websites that opt to carry out borderline questionable things such as tweaking spot pricing. This thorough review has made it clear that this company is not one of them.

9.8/10Our Score


  • Given an A+ rating by the BBB
  • Reliable and trustworthy representatives
  • Bonuses for new clients
  • Setting up an account is efficient
  • Account support and access via multiple devices


  • The minimum IRA investment is $25,000
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