Curious about iCCoin and whether it’s worth your investment? You’re in the right place. In this review, we’ll jump into what makes iCCoin stand out in the crowded cryptocurrency market.
Table of Contents
About ICCoin
ICCoin, known by its full name International Coins & Currency, Inc., has carved a reputation in the numismatics market. You might find their offerings intriguing if you are a coin collector or an investor looking into rare currencies.
Company Background
ICCoin was founded in 1975 and is headquartered in Montpelier, Vermont. What sets ICCoin apart is its longevity and accreditation. Since September 23, 1987, the company has maintained an A+ rating with the Better Business Bureau (BBB).
This level of accreditation is not easily achieved, indicating robust customer satisfaction and reliable service. Over the past 49 years, ICCoin has served hundreds of thousands of customers worldwide, a testament to its extensive operational experience.
ICCoin operates as a corporation and has a dedicated team of 11 employees working to ensure you receive quality service and products.
Products And Services
When you explore their catalog, you’ll find a wide array of products and services designed to meet various collecting and investment needs.
ICCoin offers an impressive selection of coins from different eras and countries, including rare and modern U.S. coins, ancient coins, and foreign currencies.
Collectors will appreciate the diverse assortment available, from limited-edition coins to everyday circulation coins that tell the story of a nation’s heritage.
Plus to coins, ICCoin provides services like appraisals, coin grading, and authentication. These services are particularly beneficial if you’re unsure about the value or authenticity of a coin in your possession.
Their expertise can help you make informed decisions, ensuring your investment is sound. Plus, their online platform is user-friendly, making it easy to browse and purchase items from the comfort of your home.
Whether you’re a seasoned collector or just starting, ICCoin’s products and services cater to all levels of interest and expertise.
What Products Does ICCoin Offer?
ICCoin, known for its extensive range of numismatic items, offers various features catering to collectors and investors alike.
US Coins
The selection of US coins at ICCoin is impressive. You will find a wide array of historical and modern coins, each telling its unique story. From rare pennies to collectible quarters, their catalog is designed to meet the needs of every enthusiast.
One standout feature is their well-organized categorization, allowing you to easily navigate through different series and denominations. Are you a history buff? You’ll love the commemorative coins marking significant events in American history.
World Coins
For those with a global perspective, ICCoin offers a diverse collection of world coins. Whether you are interested in ancient Roman coins or modern European currencies, their assortment is vast.
The company caters to international coin collectors by providing coins from every corner of the world. This expansive selection ensures that no matter what your collecting focus is, you’ll likely find a piece that catches your eye. Ever dreamed of owning a coin from a far-off land? ICCoin makes it possible by bringing the world to you.
Collectibles And Supplies
ICCoin also sells various collectibles and supplies, enhancing the overall collecting experience. Their inventory includes rounds, stamps, banknotes, and even jewelry. Those who appreciate collectibles beyond coins will find treasures here.
Besides, their Bargain Vault section provides an excellent opportunity to find deals on unique items. Imagine discovering a rare stamp or a vintage banknote at an unbeatable price. Isn’t that every collector’s dream?
Payment Methods
When it comes to paying for your purchases at ICCoin, you have several choices, ensuring a smooth and flexible transaction experience.
The company accepts major credit cards including Visa, MasterCard, Discover, and American Express. Whether you are a credit card enthusiast or prefer alternative methods, ICCoin accommodates both.
Are you a PayPal user? Good news! ICCoin also accepts payments through PayPal, providing an additional layer of convenience. This option is especially useful for those who favor the security and ease of PayPal transactions.
For those who prefer traditional methods, ICCoin supports both online and mail-order purchases. This can be incredibly beneficial if you like to browse through their extensive catalog from the comfort of your home.
You can easily place your order online using your preferred payment method or opt for mail-order if that suits you better.
Offering a variety of payment methods, ICCoin makes the buying process straightforward. No need to worry if you don’t have the exact payment type; their diverse options ensure you can find a method that works for you. Whether it’s using your credit card online or making a secure PayPal transaction, ICCoin has you covered.
Shipping And Insurance
Shipping policies at ICCoin cater to a variety of needs, ensuring flexibility for customers. If your order exceeds $499, you are in luck—free shipping is available!
For orders below this amount, you can select from standard, expedited, or two-day shipping options. Each method has varying prices, with standard being the most economical and two-day offering the quickest delivery.
Perhaps the most appealing aspect for international customers is that ICCoin ships worldwide; but, you should be prepared for delivery times that can extend up to three to four weeks after processing your order.
Insurance details for ICCoin shipments aren’t explicitly mentioned across the available reviews. This omission may leave you wondering about the security of your valuable items.
Typically, companies dealing in high-value collectibles like coins will insure their shipments. You can assume this might be the case with ICCoin too, though confirming directly with their customer service would ensure you have all the details about shipping insurance.
When it comes to returns, ICCoin’s policies showcase a customer-first approach. They offer a generous 30-day no-risk home examination period. This means you have a full month to decide if your purchase truly meets your expectations.
If not, you can return unaltered items for a refund. But be aware that special order items only have a 10-day return window.
This policy underscores the company’s commitment to customer satisfaction by allowing you the flexibility to change your mind.
To sum up, ICCoin provides a range of shipping options and a customer-friendly return policy, making them a convenient choice for numismatic collectors and investors alike.
While specific insurance details may be unclear, the company’s established reputation suggests a standard you can likely rely on.
Customer Policies
Exploring the customer policies of ICCoin reveals a customer-centric approach. Understanding these policies helps you make informed decisions, ensuring a satisfying shopping experience.
Return And Refund Policy
ICCoin stands behind its products with a 30-day Satisfaction Guarantee. This policy lets you return items within 30 days if you are not satisfied. To initiate a return, securely package the items and include a letter stating the reason.
Also, mention whether you are seeking a refund. Sometimes you might need to contact ICCoin via phone or email to start the return process. It’s straightforward and designed to be hassle-free.
For Special Order Items, but, there’s a different return window. You must return these items within 10 days, which is relatively shorter but understandable given the nature of special orders.
Bear in mind that all returned items must be in their original, unaltered condition to qualify for a refund. Any alterations could affect the refund eligibility—a crucial point to remember!
Privacy Policy
While the specifics of ICCoin’s privacy policy are not detailed, privacy remains a priority for most companies in this sector. Typically, privacy policies outline how customer information is collected, used, and protected.
You can expect ICCoin to value your privacy and use industry-standard measures to safeguard your personal data.
Given that it’s a reputable company with a long-standing history, ICCoin likely employs robust practices to ensure customer information remains secure.
Understanding these policies can ease any concerns you may have about shopping with ICCoin. They are designed to provide a worry-free experience, reinforcing the trust between you and the company.
Customer Support
When it comes to customer support, ICCoin’s performance is often a topic of mixed reviews. Even though being in business since 1975, some customers feel that their service leaves much to be desired.
Have you ever experienced a situation where your concern goes unanswered? Unfortunately, this seems to be the case for some ICCoin customers.
ICCoin boasts accreditation from the Better Business Bureau (BBB), maintaining an A+ rating. But, even with such credentials, numerous customers have reported negative experiences.
Complaints include unaddressed concerns and responses that fail to satisfy. Imagine purchasing a rare coin only to encounter issues that aren’t promptly resolved—it’s frustrating, to say the least.
The company does offer a silver lining with its return policy. ICCoin’s 30-day no-risk satisfaction guarantee allows you to return items if you’re not pleased. This provision could be a safety net if you find yourself dissatisfied with a purchase.
Balancing pros and cons, ICCoin’s customer support is an area where improvements could be made to match their otherwise stellar reputation in the numismatics market.
Pros And Cons Of ICCoin
In this section we’ll jump into the strengths and weaknesses of ICCoin. Knowing both the pros and cons helps you make a well-well-informed choice.
Pros:
- Established And Legitimate Company: Founded in 1975 ICCoin has a long history that establishes its trustworthiness. It’s an aspect few competitors can match.
- Extensive Selection: You’ll find a wide array of coins and collectibles. ICCoin organizes its offerings into categories for easy navigation.
- BBB Accreditation: Boasting an A+ rating from the Better Business Bureau ICCoin demonstrates its commitment to transparency and reliability.
- Return Policy: They offer a 30-day no-risk satisfaction guarantee. If you’re not happy with your purchase you can return it easily.
- Multiple Payment Options: PayPal, MasterCard, Visa, American Express, and Discover are all accepted. This variety simplifies transactions.
- Free Shipping: Orders over $499 qualify for free shipping. Also ICCoin offers various shipping speeds.
- International Shipping: They ship to multiple countries though international delivery may take 3 to 4 weeks.
Cons:
- Customer Support Issues: While ICCoin has many positive aspects some customers have reported unsatisfactory experiences with customer support.
- International Shipping Time: Although they ship worldwide the time frame of 3 to 4 weeks could be lengthy.
- Special Order Return Window: The 10-day return period for special orders is shorter than the 30-day period for regular purchases.
- No Precious Metals IRAs: Unlike some competitors ICCoin doesn’t offer Precious Metals IRAs, which may be a drawback for those interested in this investment vehicle.
Comparison And Alternatives
When comparing ICCoin to other numismatic retailers, several factors stand out. Firstly, ICCoin’s extensive catalog, featuring a wide array of U.S. and world coins, sets it apart from more niche-focused competitors like APMEX and JM Bullion.
These companies often prioritize bullion and precious metals over collectible coins, so offering a less varied selection.
In terms of reputation, ICCoin shines brightly. Founded in 1975, the company’s long history and A+ rating from the Better Business Bureau add a layer of trustworthiness.
On the other hand, newer platforms such as CoinPrime and VCoins have yet to establish a comparable legacy, although they are gaining traction rapidly.
Payment options also differentiate ICCoin. You can use PayPal, Mastercard, or Visa, making transactions smooth and convenient.
While competitors like Heritage Auctions offer similar flexibility, some, like GovMint, have more restrictive payment methods, including fewer online payment options.
The approach to customer satisfaction is crucial. ICCoin provides a 30-day no-risk satisfaction guarantee for returns, and free shipping for orders over $499.
Conversely, APMEX offers only a 7-day return policy for refunds, which can be restrictive if you need more time to evaluate your purchase.
Shipping policies can be a deal-breaker, especially for international customers. ICCoin’s free shipping on orders over $499, along with worldwide shipping albeit taking 3-4 weeks, contrasts sharply with JM Bullion’s domestic-only free shipping, forcing international buyers to incur higher costs.
Yet, ICCoin is not without its flaws. The absence of Precious Metals IRAs means investors looking for retirement account options will find better service with companies like Birch Gold Group or Augusta Precious Metals.
Also, the reported inconsistencies in customer support are a notable downside. GovMint, for example, receives higher praise for its customer service reliability.
Price comparison also plays a significant role. While ICCoin offers competitive prices, including deals in its Bargain Vault section, platforms like eBay can sometimes provide better offers from multiple sellers, albeit with the risk of varying coin quality and authenticity.
To sum up, if you value a vast selection, a trustworthy buying environment, and flexible payment methods, ICCoin is an excellent choice.
But, if you need superior customer service and specific services like Precious Metals IRAs, exploring alternatives might be worthwhile.
Each platform has its strengths, weighing these against your priorities will guide you to the best choice for your numismatic needs.
Conclusion
ICCoin offers a compelling option for numismatic collectors and investors with its extensive selection of coins, favorable return policies, and strong reputation. Its user-friendly platform and diverse catalog make it easy to find unique items.
But, customer support issues and the absence of Precious Metals IRAs are notable drawbacks. If you’re seeking a reliable source for rare and modern coins, ICCoin is worth considering, but keep in mind the potential for mixed customer service experiences.
Overall, ICCoin stands out in the market, though some may prefer alternatives for specific needs or better support.
PORS:
- Given an A+ rating by the BBB
- Reliable and trustworthy representatives
- Bonuses for new clients
- Setting up an account is efficient
- Account support and access via multiple devices
CONS:
- The minimum IRA investment is $25,000